Privacy Policy

MaxLinc knows you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By using or accessing the MaxLinc Service in any manner, you acknowledge that you accept the practices and policies outlined in this Privacy Policy, and you hereby consent that we will collect, use, and share your information in the following ways.

This Privacy Policy covers how we treat Personal Data that we gather when you access or use our Service. "Personal Data" means any information that identifies or relates to a particular individual and also includes information referred to as "personally identifiable information" or "personal information" under applicable data privacy laws, rules, or regulations. This Privacy Policy does not cover the practices of companies we do not own or control or people we do not manage.

Information that MaxLinc Collects

In General. We may collect personal information that can identify you such as your email address, phone number, location, and other information that does not identify you. When you provide personal information through our website, the information may be sent to servers located in Canada and other countries around the world. The information we learn from customers helps us personalize and continually improve our services. By agreeing with these terms and conditions you are giving us your consent for collecting and handling this information. Here are the types of information we collect:

• Information You Provide: We may collect and store any personal information you enter on our website or provide it to us in any other manner. This includes identifying information, such as your name, address, e-mail address, telephone number, credit card information, and other personally identifiable information. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. We use the information you provide for such purposes as responding to your requests, sending you notifications and improving our services, and communicating with you. Your email address is securely used as your username for logging into the Service and to send you important system notifications.
• Information from your meters and datalogger: Your dataloggers are constantly measuring, recording, and sending data to MaxLinc servers depending on their model, sensors, and their medium for connecting to the internet. These data are stored on our servers and are associated with the serial number of your device. As the owner of the device you can always delete your device from your account and all the collected data from your device will be deleted from our servers. Your devices depending on their model might send information about their IP, geographical location, geo location coordinates, list of WiFis, Bluetooth devices, and Cellular antennas of their surrounding to our servers. We tag the sensors on the map using this geographic data for ease of management of your devices based on their location. You can delete and disable the geographical location by turning "Off" the "Location" switch without deleting other data coming from your device. Storing location is by default activated for all MaxLinc devices. All geographical information associated with a device can be deleted by turning "off" the location switch or deleting the device from your account. MaxLinc might use this information to improve its services.
• Information from other sources: We may also periodically obtain both personal and non-personal information about you from affiliates including business partners, contractors, and other third parties. Examples of information that we may receive include updated delivery and address information, purchase history, and additional demographic information. Use of cookies and other technologies to collect information. We use various technologies to collect information from your computer and about your activities on our site.
• Information collected automatically: We automatically collect information from your browser when you interact with us and visit our website. This information includes your IP address, your browser type, and language, access times, the content of any undeleted cookies that your browser previously accepted from us, and the referring website address.
• Other Technologies: We may use standard Internet technology, such as web beacons and other similar technologies, to track your use of our site. We also may include web beacons in promotional or other e-mail messages or newsletters to determine whether messages have been opened and acted upon.
• Cookies: When you visit our website, we may assign your computer one or more cookies, to facilitate access to our site and to personalize your online experience. Through the use of a cookie, we also may automatically collect information about your online activity on our site, such as the web pages you visit, the links you click, and the searches you conduct on our site. Most browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies.
• Monitoring: This site is being monitored by one or more third-party monitoring software(s), and may capture information about your visit that will help us improve the quality of our service.

MaxLinc Information Sharing Policy

In general. We may use the information that we collect about you to deliver the products and services that you have requested; to perform analysis of our service to improve the quality and security of our services; to manage your account and provide you with customer support; to communicate with you by e-mail, postal mail, telephone, and/or mobile devices; to enforce our Terms and Conditions; to manage our business; and to perform functions as otherwise described to you at the time of collection.

We do not share your personal information with others except as indicated below or when we inform you and give you an opportunity to opt out. We may share personal information with:

• Authorized service providers
• Marketing Affiliates
• Business partners
• Service Professionals
• Direct mail partners

Other Situations: We also may disclose your information in response to a subpoena, court order, or request for cooperation from law enforcement; to defend against legal claims; when we believe disclosure is appropriate in connection with efforts to investigate illegal activity, fraud, or other wrongdoing; or in connection with a substantial corporate transaction, such as the sale of our business.

Information Security

We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software and firmware, which encrypts the information you enter. It is important for you to protect against unauthorized access to your password and your computer. We encourage you to use "https" to access our web application. MaxLinc bears no responsibility for breach of information if you use "http" to access the application.

Accessible Information & Account Deletion

If you have an online consumer account with us, you have the ability to review and update your personal information online by logging into your account. You can also choose to have your account deleted directly through the application's account settings page or disabled by contacting Support@MaxLinc.com. After you deactivate your account, you will not be able to sign into our website or access any of your personal information.

Children's Privacy

Our website is a general audience site, and we do not knowingly collect personal information from children under the age of 13.

How to Contact Us

If you have any questions about this Privacy Policy or our information-handling practices, please contact us by e-mail or postal mail as follows:

Privacy Policy Inquiry
MaxLinc Technology Solutions
2-3304 Cambie St., V5Z 2W5
Vancouver, BC, Canada
Support@MaxLinc.com